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ENDORSED BY

Which? Trusted traders.

07941 343 997

0333 210 0332

email: [email protected]

 

Geoff Jamieson trading as Done-for-you.

Provision of service regulations

Name: Geoffrey Jamieson trading as Done-for-you.

Legal form: Sole trader.

Service: Kitchen and bathroom design and installation, property maintenance.

Registered office and postal address: 13 Mallards Reach, Weybridge, Surrey KT13 9HQ.

Telephone: 07941 343 997 or 0333 210 0332.

Email: [email protected]

Public registers: None.

VAT number: 316 771 202

General terms and conditions: A letter of engagement accompanied by my standard terms and conditions will be provided at the start of any contract for works.

Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute of difference concerning the service and matters arising from it.

Work guarantees: All works guaranteed for 12 months from date of completion, this covers parts and labour, please see our full guarantee document for futher information. Your statutory rights are not affected by my guarantee.

Cancellation policy

I always endeavour to provide the best service and products for my customers. However, on rare occasion, I recognise that there may be times where my customers may not be completely satisfied.

To ensure I’m able to put things right as soon as I can, please read my complaints procedure below and I will respond promptly to ensure complete satisfaction.

As soon as possible after completion of works, please inspect the work to ensure everything has been carried out to my usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact me as soon as you can in order that I can rectify any problems as soon as possible.

Either call me on 07941 343 997, or write to me at Done-for-you, 13 Mallards Reach, Weybridge, Surrey KT13 9HQ or email me at [email protected] and I’ll aim to respond within 2 days of receiving your complaint and where possible, I’ll provide you with a date to remedy any issues raised.

Where I cannot resolve any complaints using my own complaints procedure, as a Which? Trusted trader I use the Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on
029 2267 0040